While walking around the perimeter of the 9/11 site this year we happened to go into the American Express office building and discovered this moving memorial. “11 Tears,” a memorial honoring 11 American Express employees who died on 9/11, located in the company’s headquarters in the lobby of 3 World Financial Center. Suspended above an 11-sided granite pool is a 600-pound quartz stone, carved into an 11-sided teardrop. Eleven drops of water fall into the pool periodically, creating intersecting ripples. Victims’ names and words chosen by their loved ones are etched on the stone.
These words are in memory of Karen Renda, 52, American Express Travel agent.